Customer Reviews
Was excited to use my new hook only to start a chain row and it snags with every stitch. Was hoping I was going to be luckier than others who shared the same problem.
Hi Jennifer - we're sorry to hear about the snags on your hook! If a bit of sandpaper (or a nail file/emery board) isn't able to file down that spot please email our quality control team at [email protected].
I was really looking forward to using this hook while working on the Ew David blanket. It's impossible to use as it snags constantly. Disappointed
Hello Arwen - our apologies for the snags! You can use some fine grit sandpaper to smooth out the edges of this hook, but please email our quality control team at [email protected] as well so we can record this issue.
I love the bamboo! Smooth, and light to hold! Doesn’t cause my hand to get tired.
The inside of the hook is rough. It continuously snags the yarn, to the point it broke the yarn. I now see they say to take sandpaper to the snaging parts. I don't have sandpaper, and I shouldn't have to fix it.
Hello Chris - our apologies for any snags on your crochet hook! If it's a larger splinter that can't be smoothed with sandpaper or a nail file please email our quality control team at [email protected] so we can help with this.
Overall I like this hook. Yarn doesn’t slip off of it easily. However, when I first used it, the wood had slightly split causing my yarn to snag on it. I used a nail file to file it down and it’s as good as new.
This hook needs some serious polishing. It constantly snags the yarn , making crocheting uncomfortable and very slow. I quit using it after only a few stitches. Can’t imagine using it as is . Will try to file down the roughness, but feel that I should not have to. The handle is also small making me feel like I have to hold it tight, adding to my discomfort.
Hello Shari - our apologies for the snags in your hook! Please email our quality control team at [email protected] so we can make a record of this issue and make it right.
You may also like
Recently viewed
Customer Reviews
Was excited to use my new hook only to start a chain row and it snags with every stitch. Was hoping I was going to be luckier than others who shared the same problem.
Hi Jennifer - we're sorry to hear about the snags on your hook! If a bit of sandpaper (or a nail file/emery board) isn't able to file down that spot please email our quality control team at [email protected].
I was really looking forward to using this hook while working on the Ew David blanket. It's impossible to use as it snags constantly. Disappointed
Hello Arwen - our apologies for the snags! You can use some fine grit sandpaper to smooth out the edges of this hook, but please email our quality control team at [email protected] as well so we can record this issue.
I love the bamboo! Smooth, and light to hold! Doesn’t cause my hand to get tired.
The inside of the hook is rough. It continuously snags the yarn, to the point it broke the yarn. I now see they say to take sandpaper to the snaging parts. I don't have sandpaper, and I shouldn't have to fix it.
Hello Chris - our apologies for any snags on your crochet hook! If it's a larger splinter that can't be smoothed with sandpaper or a nail file please email our quality control team at [email protected] so we can help with this.
Overall I like this hook. Yarn doesn’t slip off of it easily. However, when I first used it, the wood had slightly split causing my yarn to snag on it. I used a nail file to file it down and it’s as good as new.
This hook needs some serious polishing. It constantly snags the yarn , making crocheting uncomfortable and very slow. I quit using it after only a few stitches. Can’t imagine using it as is . Will try to file down the roughness, but feel that I should not have to. The handle is also small making me feel like I have to hold it tight, adding to my discomfort.
Hello Shari - our apologies for the snags in your hook! Please email our quality control team at [email protected] so we can make a record of this issue and make it right.