Customer Reviews
Was excited to use my new hook only to start a chain row and it snags with every stitch. Was hoping I was going to be luckier than others who shared the same problem.
Hi Jennifer - we're sorry to hear about the snags on your hook! If a bit of sandpaper (or a nail file/emery board) isn't able to file down that spot please email our quality control team at support@email.lionbrand.com.
I was really looking forward to using this hook while working on the Ew David blanket. It's impossible to use as it snags constantly. Disappointed
Hello Arwen - our apologies for the snags! You can use some fine grit sandpaper to smooth out the edges of this hook, but please email our quality control team at support@lionbrand.com as well so we can record this issue.
For a larger hook, it is comfortable and doesn't snag the yarn.
Nice hook but it snags when using. I needed to buff out the uneven edges.
I love the bamboo! Smooth, and light to hold! Doesn’t cause my hand to get tired.
The inside of the hook is rough. It continuously snags the yarn, to the point it broke the yarn. I now see they say to take sandpaper to the snaging parts. I don't have sandpaper, and I shouldn't have to fix it.
Hello Chris - our apologies for any snags on your crochet hook! If it's a larger splinter that can't be smoothed with sandpaper or a nail file please email our quality control team at support@email.lionbrand.com so we can help with this.
Customer Reviews
Was excited to use my new hook only to start a chain row and it snags with every stitch. Was hoping I was going to be luckier than others who shared the same problem.
Hi Jennifer - we're sorry to hear about the snags on your hook! If a bit of sandpaper (or a nail file/emery board) isn't able to file down that spot please email our quality control team at support@email.lionbrand.com.
I was really looking forward to using this hook while working on the Ew David blanket. It's impossible to use as it snags constantly. Disappointed
Hello Arwen - our apologies for the snags! You can use some fine grit sandpaper to smooth out the edges of this hook, but please email our quality control team at support@lionbrand.com as well so we can record this issue.
For a larger hook, it is comfortable and doesn't snag the yarn.
Nice hook but it snags when using. I needed to buff out the uneven edges.
I love the bamboo! Smooth, and light to hold! Doesn’t cause my hand to get tired.
The inside of the hook is rough. It continuously snags the yarn, to the point it broke the yarn. I now see they say to take sandpaper to the snaging parts. I don't have sandpaper, and I shouldn't have to fix it.
Hello Chris - our apologies for any snags on your crochet hook! If it's a larger splinter that can't be smoothed with sandpaper or a nail file please email our quality control team at support@email.lionbrand.com so we can help with this.