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10 Comments

  1. I didn’t know you kept track of my downloaded patterns. Good to know. Thanks for the info

    Judith

  2. I was trying to buy yarn for a scarf that had diffeent stitches and colors. I ordered the first color and went back to put the others in the basket and it wouldn’t go back to the same site.

    1. Hi Kceur, shoot an e-mail to Customer Service and someone would be happy to help you with your order. You can also try this link to get you back into your shopping cart.

  3. I want to stay logged on to Lionbrand.com. How do I do that? I enjoy the patterns and Lola.
    Helen Quigley
    13690 Central Pike
    Mount Juliet,TN 37122
    615-449-5793
    [email protected]

    1. Hi Helen, just follow the tips in this blog post and you should be able to stay logged in.

  4. I have tried several times over the past 2 weeks to have you send me my password, which I have forgotten, but have not received it in my e-mail. What can I do?

    1. Hi Claire, it’s possible that the notification is going to your spam filter, so be sure to check that. Otherwise, shoot Customer Service an e-mail at [email protected] and someone will send you a notification with that info.

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