First: If you are having a problem
understanding a knitting technique or stitch, you may be able to get
an immediate answer from our handy illustrated encyclopedia of the
most frequently-asked knitting questions and their answers. Type
a few words to define your question:
Question:
Next: If that does not answer your
question or problem, please complete as many of the fields below as
possible and send your question to us. If you want to talk to a
human, If you can't find what you need to know or if you would like to talk to a person,
please call our technical support line 800-705-8636 from 9 a.m. to 5 p.m. Eastern Monday - Friday. Using the form will probably get you a faster
answer, since we answer email 7 days per week and outside of our
main business hours.
